Terms of Use

1. Acceptance of Terms

By accessing or using the website kotrahaveli.com ("Website"), you agree to be bound by these Terms of Use. If you do not agree, please do not use this Website. These terms apply to all visitors, users, and guests.

2. About Us

This Website is operated by Hotel Kotra Haveli, Opposite Jagdish Temple, Udaipur Old City, Rajasthan 313001, India, managed by Mahendra Singh Panwar and Ajay Singh Krishnawat ("we", "us", "our").

3. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Website or its related systems.
• Introduce viruses, trojans, worms, or other malicious or harmful material.
• Scrape, copy, or reproduce any content without our prior written consent.

4. Reservations and Bookings

Reservations made through this Website are subject to our booking terms and conditions, which are presented at the time of booking via our booking engine (eZee Centrix / eZee Absolute). By completing a reservation, you agree to those terms, including cancellation and no-show policies.

Room rates displayed on this Website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to correct any pricing errors.

5. Intellectual Property

All content on this Website — including text, photographs, graphics, logos, and design — is the property of Hotel Kotra Haveli or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

6. Third-Party Links

This Website may contain links to third-party websites (such as Google Maps, TripAdvisor, Booking.com, and social media platforms). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or availability of the Website or its content. We do not warrant that the Website will be uninterrupted or error-free.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Hotel Kotra Haveli shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this Website or the services described herein. Our total liability for any claim shall not exceed the amount paid by you for the specific booking giving rise to the claim.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Udaipur, Rajasthan, India.

10. Changes to These Terms

We reserve the right to update these Terms of Use at any time. The "Last updated" date at the top of this page will reflect any changes. Your continued use of the Website after any changes constitutes your acceptance of the revised terms.

11. Contact Us

For any questions about these Terms of Use, please contact us: